PRESS RELEASE: New Vixio Report Reveals 65% of Compliance Leaders Distrust Generic AI for Regulatory Decisions

Press Release
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London, 27 August, 2026 – Vixio, the leading provider of regulatory change management and compliance solutions, has released its latest research report, The State of AI Trust in Regulatory Compliance 2026. Based on in-depth qualitative interviews with compliance, legal, and risk executives across payment providers, retail banks, and gambling operators, the report uncovers a widening gap between top-down AI adoption mandates and real-world institutional trust.

While 53% of interviewed compliance teams actively use AI tools for basic regulatory change management tasks (monitoring, assessing impact, and implementing changes that apply to their business) leaders draw a hard line between using AI for preliminary background regulatory horizon scanning and relying on it for defensible, audit-ready regulatory choices. Key findings from the report highlight:

• Deep Distrust in Open-Web AI: 65% of compliance leaders express distrust in generic AI tools when applied to regulatory decision-making.
• Hallucination as the Top Friction: 59% raised hallucinations and fabricated confidence as their primary concern, citing the audit risks created when models state incorrect regulatory interpretations authoritatively.
• Mandatory Human Oversight: 56% enforce a strict human checkpoint before relying on AI outputs, treating AI strictly as a research assistant while reserving final interpretation of regulation for experienced professionals.
• The 4 Foundations of AI Trust: For AI to handle real compliance tasks, it needs to use verified data, point directly to sources, involve human review, and keep clear activity logs. 

"This report makes one thing clear: in regulated industries, speed without trust is a risk no company can afford. Compliance leaders shouldn't have to choose between AI efficiency and defensible accuracy. This research names the trust gap at the heart of the market, and at Vixio we're evolving our platform in lockstep with our clients to turn regulatory ambiguity into trust, so compliance can say yes with confidence."

- Christian Erlandson, Executive Chair & CEO, Vixio

To read the full findings, download The State of AI Trust in Regulatory Compliance 2026 report here. 

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About Vixio:

Vixio is the single source of regulatory truth for the gambling, payments and banking sectors. We empower firms to transition from reactive firefighting to proactive strategy through a unified Regulatory Change Management platform. By bridging the gap between intelligence and execution, Vixio delivers three core value pillars; Expertise by providing analyst-curated, AI-powered foresight to ensure you never miss a critical update, enablement by accelerating business growth and operational efficiency to move compliance from a bottleneck to a growth engine, and evidence by establishing total operational defensibility through automated mapping and board-ready reporting.

For more information, visit vixio.com, or follow us on LinkedIn.

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Media Contact: 

marketing@vixio.com

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